These are guidelines for preparing print ready files; guidelines will be different if you require graphic
services. Please submit files that are ready to print and do not require editing. Files that require
multiple revisions by the customer will incur graphic handling charges at the standard rate on the
second, and each subsequent version of the file provided.
Size
Documents should be formatted at size, or to scale, according to the layout for the specific product.
Layout guidelines can be found on the product pages at DisplayStar.com.
Format
We accept print ready files in the following formats: PSD, TIFF, and EPS. Files that require conversion
will incur graphic handling charges at the standard graphic design rate. Final size files are only required to be 72-100 dpi.
- EPS files: All text in EPS files should be converted to outlines.
- PSD files: Layers should be flattened.
Final size files are only required to be 72-100 dpi. PDF files will be converted to .tif/.eps, we are not liable for any errors that occur during conversion.
Bleeds
We do not require bleeds on your artwork unless otherwise stated in the individual item's specific template. Please contact us with questions or concerns.
Fonts
Please convert all fonts to outlines; we do not accept font files.
Graphic Design Services
We offer professional graphic design services at the rate of $75/per hour, with a minimum of one hour.
Please contact us for an estimate.
Proofs and Test Strips
For print ready files we do not require approval of a printed proof, though a printed proof can be requested for
$40.00 (includes overnight shipping.) We offer a test strip for $40 (includes overnight shipping.) These
services will add 2 days to your order processing time.
Color
Unless a printed proof is ordered, Display Star is not responsible for unsatisfactory color results. Art
submissions with specific Pantone Color call outs will automatically be converted to CMYK. If your job
is color sensitive, please contact us for information and pricing on color matching services. RGB files will be converted to CMYK. Some color shift will most likely occur.
Color Matching Services
If you require any specific color to be matched, please include a match print, or previously printed
media such as a brochure, business card or any printed sample with your desired color. We will make
an effort to match your specified color. Since we print in CMYK and not in spot PMS colors, the final
color printed may not exactly match the sample(s) provided. Please contact us for pricing.
How to submit print ready files to Display Star
Go to Send Us Art to upload your files.
Please reference your company name when uploading.
