Return to RBS34EV Retractable Banner Stand with Vinyl Graphic
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  0 of 0 people found the following review helpful:
 
5 of 5 January 10, 2024
Reviewer: Jarred Yacob from Vancouver, WA United States  


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  0 of 0 people found the following review helpful:
 
5 of 5 Great banner! September 6, 2023
Reviewer: Meghan from Saint Charles, IL United States  
Ordering and designing is clear and simple. Customer service is friendly and helpful. The banner itself turned out great! The turnaround time for production is also impressive.

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  1 of 1 people found the following review helpful:
 
5 of 5 Retractable Banner Stand November 29, 2022
Reviewer: Michelle Lang from Houston, TX United States  
We have always been 100% satisfied with the service and quality we receive from Displaystar.

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  1 of 1 people found the following review helpful:
 
3 of 5 It's very average November 21, 2022
Reviewer: Dustin Bonk from Falmouth, ME United States  
I chose the cheapest "economy" retractable banner.

The graphic itself is perfect. Nice and clear, great image production.

The apparatus part of the retractable banner, however, is less impressive. The stick portion that holds up the banner works well only when vertical, but is near impossible to use to lift the banner up from the floor and into the vertical position, making it a two-person job to set up to make sure the banner doesn't fall off the stick and come crashing down. The very top of the stick is too rounded off, so it doesn't attach well to the banner unless fully upright. Of course, that is the most important part, but it make set up difficult.

Additionally, the carrier bag that holds the entire banner is very thin and too small. Returning the collapsed banner to the bag is difficult. There's barely an inch to spare all around. So after only a few months of use, it already has several small tears that keep getting bigger.

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  0 of 0 people found the following review helpful:
 
5 of 5 Great Customer Service November 1, 2022
Reviewer: Dawn Saunders from Solana Beach, CA United States  
I can count on getting exactly what I ordered on time!

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  1 of 1 people found the following review helpful:
 
5 of 5 Great Customer Service October 6, 2022
Reviewer: Ben Platt from Knoxville, TN United States  
I was in a time crunch and DisplayStar customer support was able to accommodate me! DisplayStar support is great! Rachel A. was fantastic about communicating in a timely, professional manner. We'll be showing off our new artwork next week at our trade show! Thank you so much!

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  1 of 1 people found the following review helpful:
 
5 of 5 Great Display & Excellent Customer Support June 28, 2022
Reviewer: EarthKind Energy Consulting from NY United States  
We ordered a banner - Chris & all the staff were fantastic, and the display looks AMAZING. THANK YOU!

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  0 of 0 people found the following review helpful:
 
5 of 5 Excellent experience! October 18, 2021
Reviewer: Kara Crisp from Eugene, OR United States  
I was working with Chris at DisplayStar on our project and he was professional, responsive and really wonderful in assisting me with our artwork. The banners arrived today and were exceptional in quality and color-matched perfectly! We received our order right on time. It was a pleasure doing business with them, highly recommended! I expect to be sending other projects their way in the future. Thanks again, Chris!

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  0 of 0 people found the following review helpful:
 
1 of 5 My product didn't arrive in time January 2, 2019
Reviewer: Bianca from Miami, FL  
Althought I had received confirmation that my product would arrive by Dec 12th, by noon Dec 13th my product still wasn't at the event and wasn't scheduled to arrive until after the event.
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<b>Reply from DisplayStar:</b> We're sorry that you had a bad experience. Unfortunately, We have no control over packages once they ship from our facility. We're not able to control weather issues or truck and plane delays. UPS said that the late delivery was due to "operating conditions". Our customer service team did their best to keep you apprised of the situation and that we were seeking a refund for you from UPS. On 12/26 the refund was issued from UPS and your account was refunded as well. Please let us know if there is anything else we can help you with.

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  0 of 0 people found the following review helpful:
 
5 of 5 Excellent as usual May 31, 2018
Reviewer: Debora Finkler from Concord, CA United States  
I never had a bad experience with these guys....even when I did (my fault..bad graphics)...they went out of their way to help me. Great price, quality guaranteed. I'm a happy customer.

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