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ARTWORK Click Here for a downloadable PDF version of these Artwork Specifications
Instructions
Introduction The following artwork specifications and guidelines are to help ensure that we receive the highest quality artwork. This will enable us to produce the best quality graphic output. Please read these specifications closely and if you have any questions please do not hesitate to call at 1.866.864.2831
Once your graphics have been received by our Graphics Department, we will start by reviewing your graphic file or files to ensure that your artwork has met the criteria outlined in these specifications to produce the best quality output graphics. If any modifications or changes to the artwork need to be made, you will be notified, and you will have the opportunity to submit new artwork with the necessary changes. If new artwork is not submitted and you choose to have our Graphics Department make the modifications or changes, you will be billed at a rate of $45 per hour.
After our Graphics Department has reviewed your artwork, you will receive at least one jpeg (.jpg) proof via email. You will receive these proofs within 24 hours of submitting artwork to us. You must respond to this email approving your artwork for print. The faster we get an approval, the faster we can begin the printing process.
Once your approval has been received, the printing process will take 10 days . Please note that these production lead times are from the date of approval, not from the date that the artwork was received. If you have purchased graphics that include a rush charge, then the amount of production days will be less. Please factor in shipping time from when the graphics will be printed when trying to determine when you will receive the final graphics. If you need to rush an order that was not originally purchased with a rush fee, then please contact your DisplayStar sales representative immediately for assistance.
Supported File Types Adobe Photoshop - Version Creative Suite 3 (CS3) or earlier (.psd, .tif, .eps) Adobe Illustrator - Version Creative Suite 3 (CS3) or earlier (.ai, .eps) If you are using any other software to create your layout, please submit your artwork as one of the following file types: pdf, jpeg, or tiff.
File Preparation Instructions
Artwork Submission Our preferred method of receiving artwork files is via our FTP site. If you have your own FTP site, please email us your site information including login and password. To upload files to our FTP site, please follow these instructions:
For Serpentine Graphic Displays If you are ordering graphic panels for a serpentine display, please specify if you want the concave side on the right or left side of your display. If you do not specify, we will automatically print with the concave side on the left and the convex side on the right.
Contact Information If at any time you have questions you can either call or email us. Our toll free phone number is 1.66.864.2831. You can either email your sales rep directly or email
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